![](https://www.youth4governance.org/wp-content/uploads/2023/10/Y4G-Chatbot-770x400.jpg)
Evolving Impact: How Chatbots Can Drive Real Change
| By Perla Tannous | When one mentions Nefaa, Lebanon’s Vehicle Registration Office, the perception is a negative one. During a recent survey, citizens were asked to describe Nefaa in one word – many responded